سلام روز اول که بازی کلش رو ریختم یه اسم چرت زدم حالا سعی دارم عوضش کنم

به شرکت سازنده بازی ایمیلایی زدم ولی خوب حالیم نشد چی میگه اگه میشه کمکم کنید یه جواب درست حسابی بهش بدم تا اسممو عوض کنه

این صحبتمونه:

Amin August 11, 2014 21:28

hello. i need to change the name of my village because my name and family is robate mahmood. please help me and change to Amin




Julian August 25, 2014 01:08

Hello Amin,

Thanks for contacting us and playing Clash of Clans!

Please accept my sincere apologies for the delayed response.

I'm sorry to hear that you are not happy with your in-game name anymore.

Unfortunately, we cannot change names in the game. We will consider changing your current username only if:

it currently reveals your full name (first and last names), which can be a privacy risk, or
it is considered offensive.

We understand that this may be frustrating for some, but this rule has to apply to all players equally. In case other players are bothering you because of your username, use the “Report” button in the chat or send us a screenshot, and we will look into your case separately.

Thank you for your understanding.

Have a great day and Clash on!

Julian | Supercell | Player Support

Need more help? http://support.supercell.com/




Amin Last Saturday at 02:05

thank you for reply

you said your first and last name can change and I have problem about
it. please help me and change robate mahmood to Aмiп





Julian Last Saturday at 02:13

Hello Amin,

Thanks for writing back and playing Clash of Clans!

I sincerely apologize for the delayed response.

With regards to your request and as previously stated, please be advised that we cannot consider your request of changing name as it does not reveal your full name. I certainly understand your concern and hence would like to apologize for the inconvenience, as we will not be able to help you more regarding this issue.

However, do not be disappointed and do let us know if you are being harassed by other people due to your current name. I would request you to provide us a screenshot of the same, as we do consider changing name in this kind of scenario.

I hope you understand.

Have a great day and Clash on!

Julian | Supercell | Player Support

Need more help? http://support.supercell.com/